Case study
E-commerce imports
Brexit imports for a global e-commerce company, cleared by an Irish customs broker
Fully automated customs declarations for a global e-commerce company's imports into Ireland after Brexit: 20,000 shipments a day, each on a full declaration.
When the UK left the EU, every shipment coming into Ireland from Great Britain needed a customs declaration. For the retailer that meant 20,000 declarations a day, for customers who expected next-day delivery. An Irish customs broker brought in the team behind Integrin to build the system that cleared them.
20,000
shipments a day, each on a full declaration
10 to 12
trucks a day, six days a week
4
people at the broker running the operation
Next day
delivery kept for the retailer's customers
How each shipment was cleared
- Shipment dataSent straight from the retailer's systems
- Declaration builtGoods, values, origin and commodity codes taken from the data
- ValidatedChecked against the business rules before it was lodged
- Lodged with RevenueSent automatically as the data arrived
- ReleasedThe release recorded against the shipment
- Haulier toldThe release passed on and the goods sent out for delivery
The only details entered by hand were the transport details, once per truck. Otherwise a person handled a declaration only when Revenue chose to check it, for example a goods or document examination.
Every shipment on a full declaration
At these volumes declarations could not be keyed by hand, and simplified declarations were not used.
Each declaration was built from the data the retailer already held about the shipment: what was in it, what it was worth, where it came from and who it was going to.
Lodged and released automatically
Clearance had to keep pace with 10 to 12 trucks a day, six days a week.
Declarations were lodged as the data came in. Each release was recorded in the system and passed to the haulier.
Four people at the broker
A broker's cost rises with every declaration a person has to handle.
Four people at the broker ran an operation of 20,000 shipments a day. Their time went on Revenue's checks and on running the operation.
Delivery times unchanged by Brexit
The retailer's customers expected the same service after Brexit as before it.
Goods ordered one day left the UK and were delivered in Ireland the next, on the same schedule as before Brexit.
The same approach in Integrin
Integrin is a new platform from the same team, built on the same approach: a declaration should be built from the data the business already has, checked against the business rules, and handled by a person only when something needs a decision.
See it working.
For a demonstration in the platform, book a meeting or contact us.